|
INTRODUCTION TO HOSPITALITY INDUSTRY?
The hospitality industry is a 3.5 trillion dollar service sector within the global economy. It is an umbrella term for a broad variety of service industries including that receive a customer to service them with that of traditional "hospitality", such as providing them food and beverages, or provision of a room and bed to sleep, but not limited to, hotels, food service, casinos, and tourism. ‘Hospitality industry facing manpower crunch’
The demand from a rapidly expanding hospitality industry in India and abroad, a limited pool of qualified and well-trained staff. “Today, it is difficult to get chefs trained in authentic South Indian cuisine even in the South,” says Mr. Sundeep Mathur, Corporate HR, and Park Hotels.
A point underlined by Mr. Manav Thadani, a hospitality consultant. According to him, manpower shortage is the most serious issue facing the Indian hotel industry currently. The shortage of skilled workers would impact the overall service levels across hotels & other areas.
“The popularity of Indian food in the West has increased the growth of Indian restaurants in abroad and the demand for chefs trained in Indian cuisine is high.
According Research, each year around 10,500 graduates come out of the 25 Institutes of Hotel Management (IHMs) and 150 private institutions in the country. Apart from the 5-star category, the 3-star and 4-star categories also compete for this pool of graduates.
The research firm projects that by 2011-12 when at least 30,000 rooms are added to the current stock, around 54,000 employees would be required in the premium segment alone.
 The hotel & other service industry have reported impressive earnings and revenue growth since the last few years. Despite adversities like September 11 WTC attack, SARS, West Asia crisis etc.
Taj and Oberoi’s are coming up with several new hotels to its manifold.
Le Meridian plans to set up 17 new hotels in the country.
Most hotel groups have entered into marketing tie up with major international hotel chains. e.g., ITC, Sheraton, Oberoi-Hilton, etc.
Tourism is
one of the world's most profitable industry. In the year 2000,
70 billion tourist have traveled throughout the world. India has
reached a stage where it is recognized the world over as a
leading tourist destination. Tourism Industry in India is worth
Rs. 4500 crores and largest earner of Foreign Exchange, besides
providing employment to 6 million people worldwide. India being
the birthplace of Religions is one of the most popular
destinations of religious tourism, Ayurveda and Naturopathy,
India is soon becoming the hotspot is medical tourism.
Press Release Summary: Revenues of Hotel and Restaurant (H&R) industry in India during the financial year 2006-07 was INR 604.32 billion
The hospitality industry is poised to grow at a faster rate and reach INR 826.76 billion by 2010.
Some other service areas
|
